Directs NCIDG’s corporate vision, strategic growth, national expansion, client relationships, major contract approvals, budgets, professional partnerships, and overall company performance. Oversees corporate strategy and the executive leadership team.

Manages daily company operations, staffing coordination, project execution, internal operating procedures, departmental performance, resource allocation, and delivery deadlines. Ensures effective collaboration across all corporate departments.

Leads the professional credentialing division. Oversees certification body formation, occupational job analyses, competency frameworks, examination development, professional standards, certification policies, and technical project quality. Reports through Yolanda.

Leads the postsecondary institutional division. Oversees school establishment, state authorization strategies, academic administration, curriculum development, institutional policies, and educational launch services. Reports through Yolanda.

Oversees company accounting, financial planning, project profitability, consulting contract budgets, billing, vendor payments, financial forecasting, and internal financial controls.

Coordinates legal and regulatory matters, contract review with counsel, state and federal regulatory research, compliance risk assessments, legal documentation, and outside legal services.

Develops relationships with professional associations, educational institutions, entrepreneurs, corporations, and investors. Oversees client acquisition strategy, consulting proposals, business partnerships, and the sales pipeline.

Directs the project management office, assigns project managers, establishes schedules, oversees budgets and milestone reporting, monitors project performance, and ensures client deliverables are completed.

Establishes company-wide quality standards, reviews major deliverables, conducts internal audits, monitors corrective actions, and verifies that projects meet approved specifications before client handover.

Manages the establishment of professional certification organizations from concept through launch. Designs certification schemes, coordinates governance development, oversees certification policies, manages technical specialists, and implements certification operations.

Develops organizational bylaws, governing board charters, committee structures, conflict-of-interest requirements, professional codes of ethics, impartiality safeguards, and certification governance documentation.

Conducts occupational research, organizes practitioner panels, designs and administers job task surveys, identifies occupational duties and competencies, analyzes practice requirements, and prepares technical job analysis reports.

Coordinates examination development projects, develops examination blueprints with qualified experts, organizes item-writing workshops, manages subject-matter expert panels, supervises content reviews, and coordinates secure examination assembly.

Provides specialized measurement expertise for examination development. Advises on standard-setting methods, passing scores, item analysis, examination reliability, scoring rules, statistical performance, form comparability, and technical documentation.

Recruits and coordinates occupational subject-matter experts, organizes item-writing workshops, oversees examination question development, reviews answer keys and rationales, and evaluates alignment with professional practice.

Develops continuing education requirements, renewal periods, recertification procedures, approved learning criteria, CE provider standards, audit processes, reinstatement rules, and credential maintenance policies.

Develops professional complaint procedures, ethics investigation protocols, disciplinary hearing systems, appeal policies, suspension and credential revocation procedures, and safeguards for fair administrative processes.

Establishes candidate application procedures, eligibility verification, certification records, credential issuance, digital certificate systems, employer verification registries, renewal notifications, and certification administration workflows.

Conducts accreditation gap analyses, prepares supporting evidence files, reviews applicable NCCA and ISO/IEC 17024 standards, coordinates readiness assessments, and supports client preparation for independent accreditation reviews.

Manages school startup projects, institutional feasibility studies, organizational planning, state authorization preparation, operational implementation, and launch of new postsecondary institutions.

Researches state postsecondary education requirements, prepares school authorization applications, compiles regulatory exhibits, coordinates agency correspondence, tracks deficiencies, and manages regulatory application deadlines.

Oversees academic program design, curriculum quality standards, learning outcome development, instructional frameworks, course sequencing, and alignment with occupational and regulatory requirements.

Develops academic syllabi, course outlines, lesson plans, instructional materials, learning objectives, assignments, student examinations, skills assessments, and online course content.

Develops school catalogs, enrollment agreements, academic policies, attendance standards, grading procedures, refund policies, satisfactory academic progress procedures, grievance systems, and institutional operations manuals.

Establishes faculty qualification requirements, instructor job descriptions, recruitment and selection procedures, onboarding systems, teaching evaluations, and faculty professional development programs.

Develops clinical education plans, clinical affiliation procedures, externship agreements, practical competency tracking, student clinical documentation, and clinical supervision requirements.

Implements learning management systems, configures online courses, develops distance education procedures, coordinates student authentication processes, and tests digital learning operations.

Coordinates institutional accreditation readiness, self-study development, compliance evidence, institutional effectiveness assessment, quality improvement documentation, and preparation for external evaluations.

Develops admissions procedures, student enrollment systems, student records, advising services, student support programs, graduation processes, and administrative workflows for new educational institutions.

Manages individual client consulting engagements, schedules, budgets, assigned staff, progress reports, client meetings, project scope changes, risk tracking, and final delivery of contracted work.

Maintains project schedules, meeting minutes, action lists, document requests, milestone tracking, client correspondence, file organization, and project administration.

Researches applicable state and federal regulations, prepares regulatory summaries, monitors changes, maintains regulatory research databases, and supports both certification and educational development projects.

Provides qualified legal advice concerning contracts, business formation, intellectual property, trademark matters, corporate governance, regulatory issues, privacy, professional liability, and legal compliance.

Manages statements of work, consulting agreements, vendor procurement, contract administration, insurance documentation, purchasing requirements, and commercial obligations in coordination with legal counsel.

Prepares school startup budgets, certification program revenue projections, enrollment forecasts, operating cost analyses, financial feasibility models, and client financial planning documents.

Designs and integrates certification application portals, examination delivery systems, learning management systems, student information systems, credential registries, and supporting technology infrastructure.

Develops cybersecurity controls, user access policies, privacy procedures, data protection requirements, incident response plans, and technology vendor security reviews.

Builds institutional websites, certification candidate portals, school enrollment systems, digital application forms, administrative dashboards, and technology integrations.

Prepares and formats certification handbooks, institutional catalogs, policy manuals, technical reports, regulatory applications, board documentation, operating procedures, and final client deliverables.

Independently reviews project documents, verifies required content, checks accuracy and consistency, identifies errors, and confirms that deliverables meet approved specifications.

Identifies prospective clients, generates business leads, coordinates discovery meetings, prepares consulting proposals, tracks opportunities, and supports contract negotiations.

Manages NCIDG branding, website content, marketing campaigns, professional publications, case studies, public communications, and industry outreach.

Maintains ongoing client communications, monitors client satisfaction, coordinates service requests, manages project transition communications, and identifies additional support needs.

Recruits and onboards employees and contractors, maintains qualification and personnel records, coordinates administrative scheduling, processes invoices and expenses, and supports accounting operations.